r2c Online software Aids Compliance for Leeds Commercial Vehicle Hire

LC Vehicle Hire, a nationwide commercial vehicle rental specialist, has become the latest company to choose the r2c Online software solution for their fleet management.

Pat Graham, LC Vehicle Hire Operations Director, was central in choosing the r2c Online platform and explained that this was a decision well made, “The implementation of the r2c Online system has made the control and compliance of the maintenance of this large fleet of vehicles much easier. The efficiency improvements we have achieved with the system are why we have decided to roll it out across all our depots.”

LC Vehicle Hire specialise in the supply and management of vehicles to the construction, municipal and haulage sectors and with a growing fleet of over 2,000 vehicles, the company turned to market leading technology to boost the efficiency and profitability of their operation.

As a rental company LC Vehicle Hire need to keep track of the maintenance and compliance of their vehicles wherever they are in the country. Graham explained how r2c Online has helped with streamlining this process, “As well as our six workshops, we also have a number of mobile technicians and this has meant that the speed at which we can pass on the compliance paperwork to our customers has vastly improved. Within seconds of the vehicle being inspected the paperwork is e-mailed by PDF direct to our customer.”

Adopting a new technological solution represents a change in the business and operational commitment, which can be a daunting prospect for operators. However for Pat Graham, it was the support from r2c Online which gave LC Vehicle Hire the confidence to proceed, “r2c have done what they said they would do and more. It wasn’t just a case of giving us the system to use and then leaving us to it. The people at r2c have been there with us from the start, helping our staff get used to a completely different way of working. This and the ease of use of the system has enabled a very smooth and quick transition as we rolled it out at each of our depots.”

Nick Walls, Managing Director of r2c Online commented, “When we began talking with LC Vehicle Hire it was clear that our system could bring huge benefits to their operation. The platform gives our customers instant access to all their vehicle and service information, all in one online location – phrased another way, a virtual service book accessible 24/7. We are delighted to see that LC Vehicle Hire are reaping the rewards when it comes to improving the efficiency and effectiveness of their compliance management.”